Author: Giles W. Crouch

With over 25 years experience in the digital world, Giles delivers results for businesses and non-profits who want to be digitally successful. He's developed the strategy for and executed on numerous digital products, digital transformations and digital businesses. He's brought innovative technologies and digital products to market around the world, stood up product design teams, implemented agile governance models and improved agile development models to reduce time-to-market. Giles has helped traditional businesses like manufacturers find new digital revenue opportunities and build adjacent businesses. As a Chief Digital Officer (CIO) and digital anthropologist, Giles uniquely ties his deep knowledge of technology, marketing, design thinking and digital anthropology to solve these wicked problems. Giles' initial years in business were in marketing communications in the technology sector. He also co-founded the Ice Awards for creative in advertising in Atlantic Canada. Giles has been regularly interviewed by international news media on topics such as social media, blockchain, artificial intelligence and their impacts on society.

We need new ground rules for information technologies.

February 11, 2019

Until the last two decades, information technologies had most of their impact within the halls of corporations and governments. Then of course, along came the world wide web, the internet. Quick on its heels cam social media. Smartphones and wireless data and pervasive WiFi took things to a whole new level. Suddenly, we’ve become cyborgs. … More We need new ground rules for information technologies.

Systems of Distrust: can technology rebuild trust in human systems?

January 13, 2019

A man in Ontario gets angry when the service technician at the car dealership disables his two dash cams. He’s angry because he can’t tell what they may have done to damage his car during service. The news media cover it. People comment. Then there’s the seemingly endless stream of stories from people about how … More Systems of Distrust: can technology rebuild trust in human systems?